CONTENTS

1. Introduction

  • The changing telecoms market
  • How smart data can help tackle the loyalty penalty
  • Customers seek flexible payment solutions

2. Finding better mobile deals

  • Open banking app Snoop sources better value tariffs
  • Case study: Vodafone's VOXI for Now offers a social tariff

3. Finding better broadband deals

  • Streamlining broadband switching with money management apps such as Emma and Snoop

4. Benefits of open banking and smart data for broadband and mobile providers

  • Streamlining billing and reducing administration
  • Case study: Virgin 02 Media updates the Direct Debit

5. Looking to the future

  • One-Touch switching for broadband providers
  • Conclusion